Health Populi

Thursday, June 5, 2008

Is worker wellness a privacy issue?

Employees are split on whether employer wellness programs intrude on privacy, according to an Issue Brief from the Center for Studying Health System Change (CSHC).

Health and Wellness: the shift from managing illness to promoting health details the results of interviews conducted in 12 metropolitan American communities in 2007: Boston, Cleveland, Greenville, Indianapolis, Lansing, Little Rock, Miami, northern New Jersey, Orange County, Phoenix, Seattle, and Syracuse.

Employee wellness programs are growing in the marketplace as employers try to stem ever-increasing costs, both direct and indirect. This is real money: a report from the American Hospital Association estimated that three chronic diseases—asthma, diabetes and hypertension -- accounted for 164 million days of absenteeism each year which cost cost employers $30 billion.

The New Employer Wellness Programs go beyond the archetype health fairs, blood pressure screenings, and brown-bag lunch information sessions. This new era in wellness is focusing on health risk assessments, with an aggressive focus on weight management, smoking cessation and fitness.

And there's where some people see the programs rubbing up against employee privacy.

The concerns are how the data that employees report in health risk appraisals could be used by employers. Employees are concerned that this information could be used to reduce benefits or for even more egregious purposes. This is driving health plans to develop systems to ensure enrollee privacy.

Because these programs are voluntary, employers are providing incentives to 'nudge' employees to join up. These prizes are typically, according to the CSHC, cash payments for the completion of a health risk assessment, gift cards, gym membership discounts, and reimbursement for weight loss
programs. It's more carrot than stick, consistent with what behavioral economists are recommending in treatises like the book Nudge.

Health Populi's Hot Points:
The Center points out that for employees to join up and stick with wellness programs over the long term, employers need to demonstrate these programs' effectiveness as well as continued vigilance in keeping personal data private. In doing so, the programs will garner credibility and trust and, ultimately, drive population health up and costs down.

5 Comments:

  • The irony here is that any employer that wants to see who the sick employees are doesn't need to resort to using wellness programs to do it. They merely need to look at health care costs claims data.

    Or, to be even more simple, merely walk the cubicles and see which employees are wheezing down the hallway at more than twice normal body weight after a smoke break.

    By Anonymous Anonymous, At June 6, 2008 11:41 AM  

  • Worker wellness should not taken as a privacy issue. Instead, everyone should co-operate and make wellness and health in the world.

    By Anonymous Anonymous, At June 8, 2008 9:33 AM  

  • Jane:

    Funny that I should have come across your post on Ted Eytan's blog as I was preparing to send him Intelecare's Health and Wellness Utilization Study that we conducted last month. Here is a link to our study which showed that 17% of employees had privacy concerns with their wellness programs.

    http://www.intelecare.com/downloads/ics_hwu-survey0508.pdf

    Let me know if you cannot link to the .pdf.

    Best
    Alex.Sicre@Intelecare.com

    By Anonymous Alex Sicre, At June 11, 2008 1:10 PM  

  • As a long time patient.... and cancer survivor, I've found that honesty about health situations is always the best policy. Health shouldn't be treated as a privacy issue, unfortuantely, people tend to "hide" or shield health issues. Wellness programs are in everyone's best interest.

    By Blogger stales, At June 24, 2008 5:03 PM  

  • Rather than considering this as an issue of privacy, both the employee and the employer must join hands in implementing the employee wellness programs. Preventive methods should also be given equal importance. Thanks.

    By Anonymous Jack, At June 27, 2008 1:45 AM  

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