Health Populi

Wednesday, July 29, 2009

Are health info seekers sharing less with doctors?


"Internet provides public with health care information that they value and trust and which often stimulates discussion with their doctors," concludes the latest Harris Poll into cyberchondria, a term that the organization began using in 2002.

But Harris Poll's survey yields a different conclusion for me that I think is a sign of the times: the proportion of health info seekers sharing information with physicians is declining.

Take a look at the graph that I constructed from Harris's data asking the question, "In the past year, have you ever discussed with your doctor the information you found online?"

The propotion in 2009 answering some form of "yes" totalled 44%, comprised of:
  • 7% saying, "yes, I always do," down from 15% in 2005;

  • 22% saying, "yes, I sometimes do," down from 25% in 2005; and,

  • 15% saying, "yes, have done once or twice," down from 18%.

On the other hand, the proportion of health info seekers online saying they "never" share information with their doctors is up from 43% in 2005 to 56% in 2009.

Health Populi's Hot Points: What factors might be driving American online health information seekers to not share findings with physicians? there was a big drop from 58% to 44% in the "yes, I share" cohort between 2007 and 2008 -- about the time when recessionary forces began to kick in and health consumers' out-of-pocket costs for health care continued to explode. The 14 percentage point drop between 2005 and 2009 is about 24%, or 1 in 4 people.

We know from data gleaned by the Kaiser Family Foundation on Americans' health behaviors in the recession that more Sisters (and Brothers) are Doing It For Themselves -- that is, undertaking care at home via more over-the-counter medications, home remedies, and peer-to-peer health support from family and friends, and "people like me" on- and offline. 49% of Americans have changed their health behaviors in the past year due to cost, according to KFF's July 2009 Health Tracking Poll, including skipping doses of medicine, cutting pills in half, postponing health care they need, and relying on home remedies.

While the Internet has become a complement with physician services for many American health citizens, it may provide, at least during the recession, a short-term replacement for some Americans who are skipping visits to providers. Is this a sign of the new peer-to-peer, participatory health?

2 Comments:

  • Jane,

    A (well) educated guess... I hear from patients regularly about their frustration in trying to share internet findings with their doctors. Their doctors just don't want to hear it! Their doctors get defensive and dismissive, so many patients have given up trying to share what they have found.

    I've written an article to help patients communicate about Internet findings that suggests they not take print-outs to an appointment, and gives tips on starting the conversation.... I'd like to think it would have an impact -- perhaps move that needle back into positive "yes, I talk to my doctor about the info I've found on the internet."

    By Anonymous Trisha Torrey, At July 29, 2009 9:46 PM  

  • Doctors are on a treadmill to get you in and out. they need to see far more patients today than 10 years ago to make the same money. Worse thing you can have is some nutty patient who has surfed the web without any medical background to determine where the info comes from, if it is up to date, and what the study was they are quoting from. In many cases, the info does not even apply to them.


    However, if I am informed and approach it correctly, I can better understand what the doctor is telling me. Also understand that on a 15 minute visit, the doc has to make a diagnosis in about the first 5-7 minutes to leave time for all the paperwork to be done before moving on. this often can lead to misdiagnosis putting patients on the wrong path that is sometimes hard to exit.
    If you can afford it, best money spent is to find a good doctor who has a conceirge practice where he deals with only about 25% of the patients most primary care docs deal with.

    By Blogger Greta, At August 9, 2009 11:05 PM  

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