Customer Satisfaction benchmarks by selected industry, 2020-21 ACSI JSK branding
By Jane Sarasohn-Kahn on 9 August 2021 in
News and Upcoming Events
I'm grateful that Feedspot keeps track of the best public health websites and blogs, and that they named mine one of these. When you get a degree in public health, you become part of that community, so this list is especially valued by me. Thank you, Feedspot!
Each year, NCQA updates the HEDIS data set - and for 2023, the upgrade focuses on health equity and stratifying the right data for good. In my latest essay for Medecision (February 2023), I explore the new HEDIS upgrade, weaving in an insightful conversation I had with Michael L. Millenson, health care quality and accountability expert, along with great expectations for Techquity at VIVE 2023. Please check into this content which is super-timely in our post-pandemic health care world...
Jane returns to Europe in mid-April through mid-July 2023 collaborating with EU and UK health/care stakeholders - 04/08/2023
Jane continues to cross the Atlantic every few months to work with health/care stakeholders in the US, the EU and the UK. From mid-April to mid-July, I'll be spending most of the time on the Euro-side of the Pond collaborating with clients across the health/care ecosystem.
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Jane Sarasohn-Kahn, MA, MHSA