Walgreens heart for COVID 19
By Jane Sarasohn-Kahn on 4 May 2020 in
Roche's Healthcare Transformers series features Jane discussing how we can re-imagine patient care in the era of digital health innovation, covering how technology, when enchantingly designed, can help foster trust and engagement as well as move health care to peoples' homes and into their own hands for self-care.
Grateful to Gregg Malkary for inviting me to join his podcast Beyond the Blueprint health+design broadcast to discuss the current landscape and prospects for health citizenship in the U.S. and globally, and implications for health economics, delivery, and retail health for self-care and the home as true medical home.
This conversation with Lynn Hanessian, chief strategist at Edelman, rings truer in today's context than on the day we recorded it. We're brainstorming how to re-build trust in health care, from local trust-touchpoints to employers and our personal physicians. It's omnichannel, multi-touchpoint, and super-timely.