One Way to Improve U.S. Healthcare, Lower Costs and Drive Outcomes? “Unvendor,” Asserts Dr. Harm Scherpbier in His New Book
By Jane Sarasohn-Kahn on 21 March 2025 in AI, AI and health, Artificial intelligence, Augmented intelligence, Behavior change, Business and health, ChatGPT, Clinical lab, Computers and health, Connected health, Connectivity, Consumer experience, CX, Data analytics and health, Data standards, Design and health, Digital health, Digital transformation, Doctors, EHRs, Electronic health records, Electronic medical records, Health apps, Health care industry, Health care information technology, Health ecosystem, Health IT, Physicians, Population health, Quadruple Aim, Quintuple Aim, Risk management, Robots, Robots and health, Sustainability, Techquity, Transparency, User experience UX, Value based health, Voice technology

Health information technology professionals charged with selecting, implementing, updating, and paying for health IT in hospital and care delivery settings are essentially the first-line “consumers” of health IT – specifically, electronic health records. But these health IT leaders feel far from empowered and choiceful as consumers in todays EHR vendor “monoculture,” Harm Scherpbier, MD, explains in his book, Unvendor. I spent time with Harm to discuss the book, its backstory, and what he hopes to accomplish by raising the issue of single-vendor health IT and how clinicians, health IT staff, and





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