Lost costs: lost productivity represents one-half of health costs for U.S. employers
51% of total health costs are attributed to lost productivity at work in terms of on-the-job performance and absence. The other 49% is made up of direct medical costs (27%) and wage replacements (22%). Thus, most health care ‘costs’ to employers aren’t in the medical care or insurance line item at all — they’re in productivity. “The ultimate ‘good’ to be purchased from our health care ‘system’ is the overall health of Americans,” asserts a new report, Synergies at Work: Realizing the Full Value of Health Investments, from researchers at the Center for Value-Based Insurance Design at the University of Michigan (my
Will providers be ready for patient-centricity in health IT?
In October 2012, Stage 2 of the HITECH Act’s meaningful use begins. That means that providers, both hospitals and physicians, who adopt electronic medical records systems and are looking to receive a financial incentive from the ARRA stimulus funds, must meet criteria defined as “meaningful use” (MU). Stage 2 will feature standards for providers to communicate health information to patients, based on the draft set of criteria issued by the U.S. Department of Health and Human Services. Will providers be ready to put patients in the center of the EMR? PricewaterhouseCoopers assesses the complex answer to this question in their report,
Reader’s Digest + Organized Wisdom = Wiser Patients
“Life well shared” is the tagline for Reader’s Digest. The publication began in 1922 and was, until 2009, the #1 best-selling magazine in the U.S. (losing its position to Better Homes and Gardens). How does a magazine that’s over eight decades old stay relevant? More digital offerings appeared in 2010. And, in 2011, Reader’s Digest is collaborating with one of the most well-used and -respected online health social networks, OrganizedWisdom (OW). How did this collaboration come to be? I spent some quality time in February 2011 with Unity Stoakes, co-founder of OW with Steven Krein, in New York City, the geographic HQ of OW.
Patients can handle the truth, and are looking for it: peer-to-peer health care
Most health consumers in the U.S. use the internet to seek health information, socialization and empowerment. Dig deeper, and you’ll find a growing cadre of people who go online to find people with the same conditions they have; 1 in 4 people (23%) among those living with chronic conditions have gone online to ID others like them, including people with high blood pressure, diabetes, heart disease, lung conditions, cancer, and other chronic health issues. The percentage of people looking for “people like me” drops to 15% of internet users with no chronic conditions seeking health-peers online. However, peers-in-health aren’t always seen as the ideal source
The health IT talent shortage could slow HIT adoption in U.S. health care
For hospital CIOs, 2011 and 2012 are all about achieving meaningful use, focusing on clinical systems, safe-keeping health information, and staying financially healthy as an organization. These insights are brought to you by the 22nd Annual HIMSS Leadership Survey, sponsored by Citrix. This survey has become the most important snapshot of health CIOs’ priorities looking ahead. This year’s survey results, unveiled week at HIMSS 2011 in Orlando, held some important findings. While achieving meaningful use is the top IT priority for the next two years (with 81% of organizations believing they’ll quality for MU in 2011 or 2012), clinical systems implementation and
The Connected Patient: some forces converging in the market, but barriers remain
Remote health monitoring, which enables people to track health and daily living metrics when they are in one place and communicate those measures to another node via some communications platform, is not a new concept. Telehealth, telemedicine, consumer-facing health electronics like USB-ported blood pressure monitors, and some mobile apps can all fall under the broad umbrella of remote health monitoring. There are strong market forces converging to enable health citizens to connect to their providers, institutions, payors, health coaches, caregivers, and each other. Still, a balanced look under the remote health monitoring hood reminds us that old saw taught to me by colleagues
Robert Reich connects the dots between the macroeconomy, angst, politics and health care costs
“I’m not a class warrior. I’m a class worrier,” Robert Reich told a standing-room only crowd of thousands of health IT geeks as he delivered the first keynote address of the annual meeting of HIMSS, the Healthcare Information Management and Systems Society. This year’s crowd will have reached about 31,000 people interested in health information technology’s transformative role in health care. The 31K represents an 18% increase in attendance from last year’s crowd. The HIMSS economy is strong. Robert Reich warns, however, that the U.S. macroeconomy is far from healthy…and health care costs will be a long-term threat to the
As health care demand is constrained, who will pay for medical innovations? Reflections on Moody’s analysis
“Employers and health insurers, through benefit design and medical management, are now playing a larger role in curbing use of healthcare services….spurring a more permanent cultural shift in consumer behavior,” Moody’s writes in a special comment dated February 16, 2011. “This will continue to constrain healthcare demand even as the economy recovers.” The chart illustrates one of the main reasons for the so-called “constrained healthcare demand:” increasing costs on health consumers. Look at the slope of the line on average out-of-pocket maximum costs for an employee receiving health insurance at work: the raw number grew from $2,742 in 2008 to
Personal health records: will doctors connect?
What doctors are most likely to use patients’ personal electronic health records? Fewer than 1 in 2 are willing to. Those who most likely would include Hispanic physicians, doctors who practice in rural areas, those employed in hospitals, and surgeons. As part of the HITECH Act included in the American Recovery and Reinvestment Act (ARRA) 0f 2009, U.S. physicians have the opportunity to receive a portion of the $20.8 billion carved out as incentive payments to those who adopt and “meaningfully use” electronic health records (EHRs). Many EHRs include portals which allow patients to access a slice of their personal health information.
Success factor for mobile health: mash up the development team
With mobile health (“mhealth,” for short) at the top of the Gartner Hype Cycle, and the annual HIMSS meeting gearing up for next week’s countless announcements about mHealth solutions for health providers and patients, how can someone get a true read on the intersection of mobile and health? What’s practical, what’s real, and where are ‘we’ in mobile health in February 2011? If you can’t be in the room with me on the morning of Thursday 17 February 2011 in the small group meeting at unNiched in New York City, let me share with you one lesson learned just last week at the
Love, sex and what I tweeted
EURO RSCG has polled 1,000 online Americans’ views on romance through the lens of digital media, publishing results in a paper, Love (and Sex) in the Age of Social Media. This ‘digital love’ survey was conducted in January 2011. [It’s interesting to note that EURO RSCG won the business for the Durex condom line in November 2010.] In its introduction, EURO RSCG suggests that, “the Internet is the most powerful erogenous zone that the world has ever known.” There are five aspects to digital love, based on these findings: 1. Observing love online. As more people do more daily activities online like banking,
Meeker & Murphy on Mobile – through the lens of health
We technology market data junkies look to several thought leaders throughout the year for updates on their forecasts: one of these, for me, is Mary Meeker. Now with KPCB (who some of you know as Kleiner Perkins Caulfield & Myers, the Silicon Valley venture capital company), Meeker has surveyed the morphing field of mobile and finalized her snapshot in Top Mobile Internet Trends, along with her colleague Matt Murphy. Meeker’s Top 10 (drum roll, please) are that: 1. Mobile platforms have reached c4itical mass 2. Mobile is global 3. Social networking is accelerating growth of mobile 4. Time shifting is driving mobile use
Closing pharma R&D plants: The New Rust Belts
Pfizer‘s closure of the R&D plant located in Sandwich, England, is a harbinger of more plant closings-to-come. With scenario planning hat cocked firmly on one’s head, what does this mean for the lovely region of Sandwich, and other towns where the pharmaceutical industry’s reduction in R&D spending is falling hard on similar plants located in developed Europe and the U.S.? I’m inspired by a story in today’s Financial Times, Supply Running Low, about the implications of the closure of the Pfizer R&D factory in Sandwich, England which, “pleases investors but calls into the question the flow of new blockbusters” according to
1 in 10 jobs in the U.S. is in health care – an all-time high that will go even higher
In February 2011, 1 in 10 jobs in the U.S. is in health care employment; nearly 14 million people in the U.S. work in health care employment, with health care representing 10.7% of all jobs in America. The growth rate of health care jobs rose 1.2 percentage points since the recession kicked in late 2007. Since the start of the recession, health employment grew 6.3%; the number of non-health jobs fell by 6.8%. The chart starkly illustrates this story. Altarum Institute has crunched the health job numbers from the Bureau of Labor Statistics (BLS) and published their analysis in Health Sector Economic Indicators, published
The mobile health opportunity is connected health
February is American Heart Month. The month also features Eating Disorders Awareness Week, Duchenne Muscular Dystrophy Awareness, and National Condom Week. It also feels like mobile health month. I’ll be speaking three times this month at meetings featuring mobile health themes, in very different venues. On February 8, the Health|Tech|Food event will be held at the Paley Center for Media in New York City as part of Social Media Week. I’ll set the stage at the meeting for mobile health, sharing my perspective on the role of social media and mobile health, and how together these can combine to address health
Employees look to their employers for health information – new findings from NBGH
Employers spend about $10,000 each year per active employee for health care. In return, they’re looking for value for their money in the form of cost-effective, efficient health care that yields optimal outcomes for insured workers and their families. The ROI isn’t as great as employers as investors in worker health would like to see. As a result, companies are looking to comparative effectiveness research as a tool to help make better health spending decisions — for the companies themselves and for employees. The National Business Group on Health (NBGH) surveyed 1,538 employees at large employers to ascertain workers’ views on health
Women seek healthier habits in the post-recession economy
Women’s #1 priority is health and wellness. Wellness means taking care of herself, based on a survey of women by Saatchi Wellness. Women are coming out of the recession with the modus operandi of a “me-covery,” according to Saatchi Wellness’s read on women’s attitudes about the economy’s impact on their wellbeing and health priorities among 800 women polled online in August 2010. The 5 elements of the “me-covery” for women are: To eat right. This doesn’t mean “diet;” it’s striking a balance and buying healthier, and more organic, food. People most negatively impacted by the economy are buying less fast food. To
Affluent boomers worry about health costs in retirement
Affluent Baby Boomers in the U.S. foresee a retirement with a more active lifestyle, with a better standard of living and engagement in work. 1 in 4 see continuing their education or learning a new trade, and 1 in 5 anticipate starting or furthering their business. These aspirations are tempered with many financial concerns — top among them being rising health care costs and expenses (a concern for 2 in 3 affluent Boomers), and ensuring that retirement assets will last throughout their lifetime (a worry among 1 in 2 Boomers). Merrill Lynch surveyed affluent U.S. adults on their retirement concerns
The people who seek health information online aren’t always the ones who should
While 8 in 10 U.S. adult internet users seek health information online, they’re not the people you might assume would take advantage of the opportunity to do so. This lightbulb moment is brought to you by the Pew Internet & American Life Project’s latest survey analysis, Health Topics: 80% of internet users look for health information online. For example, while 2 in 3 U.S. adults with one or more chronic condition go online, only one-half of them are looking online for health information. Among the 54% of online adults with disabilities, only 42% of them seek health information online. Among the 88%
Doctors and the public support health IT in America, the Markle survey confirms
The majority of both doctors and people in the U.S. support sharing information to improve health care in the U.S. by reducing medical errors, cutting avoidable costs, better coordinating patient care, measuring progress on improving quality and safety, and improving public health priorities such as heart disease and obesity. What’s also clear is that both the public isn’t very familiar with the details of the HITECH Act which provides incentives for their doctors to adopt electronic health records. While 64% of doctors are familiar with the incentive program, only 14% of the public is. The Markle Foundation conducted parallel surveys to measure the public’s and doctors’ views
Who’s a medical doctor? The need for greater transparency and useful tools in health
While 8 in 10 U.S. adults want a physician to have primary responsibility for the diagnosis and management of their health care, many people are not sure who’s a medical doctor. Surprisingly numbers of health consumers don’t think that orthopaedic surgeons, family practitioners, dermatologists, psychiatrists, and ophthalmologists are MDs. The American Medical Association‘s survey, Truth in Advertising, published in January 2011, follows up the AMA’s 2008 survey which had similar results. Data based on consumers answering the question, “Is this person a medical doctor,” are organized in the chart. 90% of people say that a physician’s additional years of medical education
Innovation will turbocharge health globally and locally – the GE Global Innovation Barometer
While innovation, writ large, is an engine for economic growth, it’s especially going to positively impact many aspects of health and health care, based on GE’s Global Innovation Barometer 2011. To prep for this week’s meeting of thought leaders at the World Economic Forum in Davos, Switzerland, GE surveyed 1,000 senior business executives in 12 countries in December 2010 and January 2011. Execs were surveyed from 12 countries including Australia, Brazil, China, Germany, India, Israel, Japan, S. Korea, Saudi Arabia, UAE, Sweden and the U.S. While execs agree that virtually all aspects of citizens’ lives will be positively improved by innovation over
Consumers connecting for health: what does it mean for health plans?
I’m talking today at the 2011 Annual PPO Forum held by the American Association of Preferred Provider Organizations (AAPPO) on the track called, “Technology Changing the Face of Health Care: What Does 21st Century Care Look Like?” It looks like consumers connecting for health, which is the topic of my discussion. People already DIY-many aspects of daily living online, from financial management through Schwab and eTrade online to buying travel via Priceline and shopping for shoes on Zappos. A growing number of health citizens are engaging with health online — way past the tipping point for health search online, as Susannah
Don’t underestimate the costs of adopting health IT
Mature users of electronic health records bear many scars and learnings, having been through the first several rungs of the health information technology (HIT) adoption ladder. A few of these lessons for HIT adoption success… Implementing EMRs is a strategic and not just an IT-department initiative. HIT adoption requires top-down commitment and engagement. It takes longer and costs more than the planners of systems expect. During transition to an EMR, hospitals see an 80% “spike” (increase) in IT operating expenses — directly impacting the hospital’s overall operating budget as much as 200 basis points or more. There is evidence that those spikes
How health price sticker shock can prevent preventive care – the case of my colonoscopy
An Explanation of Benefits (EOB) came in the U.S. mail yesterday. A plain piece of white 8.5″ x 11″ printed in tiny font with black ink, the logo of my health insurance company in the upper left of the form, and several lines of words and numbers showing me names of providers and facilities, dollar amounts billed, dollar amounts discounted, dollar amounts paid to the providers, and dollar amounts that were the patient’s responsibility — that would be me. The procedure was for a colonoscopy, for preventive screening and base lining for future reference. The good news: my colon looks just fine, and I’ll be reminded
Will people see Health when they see Walmart?
“Can Walmart Make America Eat Healthier?” asks The Week. Walmart, the world’s largest retailer and #1 company on the Fortune 500 list, has come out in favor of bolstering health in the food it sells through its 800+ discount stores, 2,700 supercenters, 158 neighborhood markets, and nearly 600 Sam’s Clubs in the U.S. The Financial Times today reported that the company’s plan won the compliments of First Lady Michelle Obama, who is a proponent of healthy and local foods and was present at Walmart’s announcement. The company’s stock price is up over a dollar today, probably based on this news and
Med simple: how simplifying drug labels can bolster health literacy
If you don’t speak French and/or have aging eyesight, you might not understand the label on the medicine in the photo. When someone doesn’t understand the label placed on their prescription drug, they’re in a compromising position: this lowers health literacy and potentially endangers peoples’ health. As I monitor the tweets from today’s meeting of the Business Development Institute’s (BDI) Mobile Healthcare Communications conference, covering statistics and case studies about who’s using smartphones for accessing health information and how pharmaceutical companies can bolster adherence by developing mobile health apps, I’m struck by an important story in the health news that won’t get much coverage because it’s not about
The Personal Health Economy for Americans in 2011
41% of Americans had problems getting a good paying job or raise in pay in the economic downturn in the U.S. 1 in 3 lost money in the stock market, had work hours cut or a pay cut. And, 31% had problems paying for gas and health care. 85% of uninsured people under 65 put off needed health care because of cost. In the past 12 months, families in the U.S. have faced multiple challenges with jobs, health, gas and food — challenges all bound up in the economic downturn in the U.S. 1 in 4 Americans report problems paying medical bills.
Health innovation in the U.S. is ours to lose
The U.S. has few bright spots when accounting for global trade: we import much more than we export. Entertainment is America’s #1 export. After that, medical innovation shines. But the window on that lead is closing. 92% of Americans believe it’s important for the U.S. to be the global leader in medical innovation and research. And, most Americans believe the U.S. has been in a strong position in medical innovation, research and development, and technical innovation, especially for new cures and treatments for patients, and medical innovations that create jobs and drive economic growth; but a weakening position in science,
Walmart and Dr. Sam: a retail player in accountable care in 2015?
‘Tis the season…perhaps, era…for scenario planning in health. The activity consumes a lot of my consulting time these days for stakeholders falling under the broad umbrella of “health.” With the news that Sam’s Club will offer health care for $99 out-of-consumers’ pockets, it got me wondering…where might Walmart be in the health care ecosystem in a few years, say 2015? Sam’s Club launched The Prevention Plan in January 2010, with a partner, U.S. Preventive Medicine. The “Plan” isn’t a health plan, per se; it’s a year-long subscription that gets the user some coaching for managing health risks. Step 1 is a blood
The Myth of Consumer-Directed Health Care
The theory behind “consumer-driven health care” is that when the health care user has more financial ‘skin in the game,’ they’ll become more informed and effective purchasers of health care for themselves and their families. That theory hasn’t translated into practice, based on data from the Employee Benefits Research Institute’s (EBRI) latest Consumer Engagement in Health Care Survey. Health Reimbursement Accounts (HRAs) began appearing in employer benefit packages around 2001, with Health Savings Accounts emerging in 2004. 20% of large employers (with >500 employees) offered either an HRA or HSA plan in 2010, covering 21 million people or 12% of
Health IT makes work easier for most doctors in small practices
While 41% of small physician practices – defined as those with 9 or fewer physicians – are doing ‘worse’ than last year, doctors are generally enthused by new technology, based on Practice Fusion‘s 2011 State of the Small Practice survey. The key challenges facing doctors in small practices are the costs of operations and administrative burdens (cited by 31% of small practice physicians) and insurance reimbursement delays and payments, noted by 1 in 4 doctors in small settings. 59% of doctors in small practices said that new technology such as electronic health records (EHRs), websites and smartphones have “made things easier” for
Caregiving, enabled through technology and trust
Caregivers identify the most helpful technologies that benefit them in providing care to family and friends as personal health record tracking, medication support, caregiving coordination, and monitoring and transmitting symptoms. These technologies are seen to help caregivers save time, make caregiving logistically easier, make the care recipient feel safer, reduce stress and enhance feelings of being effective. The most formidable obstacle preventing caregivers from adopting beneficial technologies is cost, followed by the technology not addressing the caregiver’s most pressing challenges, care recipient resistance to using the device, privacy issues, diminishing the care recipient’s sense of independence and pride. The National Alliance
Bending the health cost curve by spending more on Rx: adherence can lower costs
For every $1 spent on health care in the U.S., 10 cents goes to prescription drugs, 31 cents goes to hospital care, and 27 cents goes to professionals (doctors, dentists, and other services), based on 2009 health spending reported to the Centers for Medicare and Medicaid Services (CMS). There’s evidence that by spending a bit more on medication and bolstering prescription drug adherence among patients, total health spending can be lowered for vascular medical conditions. The study and data which leads to this conclusion is published in Medication Adherence Leads to Lower Health Care Use And Costs Despite Increased Drug Spending appears in
Health citizens in emerging countries seek health information online even more than their peers in developed economies
1 in 2 people who use the internet to seek health information do so to self-diagnose; this is highest in China, US, UK, Russia, and Australia. Furthermore, health citizens in emerging economies including India, Russia, China, Brazil, and Mexico, may rely more on online health searches than people in developed countries. In these regions, health seekers face high costs of face-to-face visits with medical professionals. These global findings come out of the report, Online Health: Untangling the Web, from Bupa. Bupa is a health company based in the UK that serves 10 million members in 190 countries, and another 20 million
The home health hub is digital, mobile and personal
Bet on it, live from Las Vegas at this week’s Consumer Electronics Show (CES): the new home health hub is digital, mobile and personal. More consumers are morphing TV and video watching from the “set” to the computer and mobile platforms, and DIYing more activities of daily living. Health (for both wellness and sickness care) is transforming in this process. This transformation is enabled through consumers’ adoption of technologies that they’re using in their daily lives for entertainment, household management, and communications. Broadband and wireless provide the infrastructure for health care to move beyond the doctor’s office and the hospital, so engaged patients who choose to do
U.S. employers put health care cost containment at the top of reform priorities
1 in 5 among all U.S. employers (22%) would likely drop health insurance coverage and let workers buy a plan through a health insurance exchange. However, most employers would expand wellness programs driven by incentives in health reform. Employers’ perspectives on the Affordable Care Act/health reform are mixed, according to a survey conducted by the Midwest Business Group on Health, co-sponsored by the National Business Coalition on Health, Business Insurance and Workforce Management. Not surprisingly, these views vary by whether the firm is large (>500 employees) or small. More large employers support the creation of Health Insurance Exchanges and would expand wellness services;
New year, new you, new health apps
As health citizens the world over vow to lose N zillion pounds in this first week of 2011, they’ll go beyond buying into Weight Watchers’ tempting offer to join “for free” (not really, folks), purchasing Home Shopping Network’s “Today’s Special” Earth brand Exer-Trainer sneaker, and getting motivated by Jillian Michaels gut-busting workouts on The Biggest Loser (her last season, by the way). People wanting to lose weight will adopt mobile health apps in record numbers in 2011. This category of mHealth apps is among the largest and most downloaded apps available. By the fourth quarter of 2011, most phones on the street
The growing costs of health scuttle Boomers’ retirement plans
As household incomes in the U.S. have been, at best, stagnating in the past several years, the cost of health insurance premiums rose three times faster between 2003 and 2009. By 2015, the average premium for a family of four will reach nearly $18,000, according to The Commonwealth Fund. State Trends in Premiums and Deductibles, 2003-2009: How Building on the Affordable Care Act Will Help Stem the Tide of Rising Costs and Eroding Benefits from the Fund calculates that deductibles per insured person in the U.S. increased an average of 77% between 2003-09. In a related analysis, the Fund forecasts the
Mayor Bloomberg Gets an “A” for Health
One of the favorite holiday gifts I sent people this season was Mark Bittman’s work, The Food Matters Cookbook: 500 recipes for conscious eating. Health Populi’s definition of ‘health’ comes from the World Health Organization: Health is a state of complete physical, mental and social well-being and not merely the absence of disease or infirmity. So with an eye toward conscious eating as part of everyday health, I headed to two wonderful restaurants on a trip to New York City last week that fit the definition: Rouge Tomate, built on a philosophy of great design and sustainable, balanced food (with locations in
What health care IT holds for 2011: politics vs. market realities
The one issue in health politics that’s got bipartisan support is health care IT. While Republicans in the House may try to pick away parts of the Affordable Care Act, the HITECH Act — part of the 2009 stimulus package formally known as the American Recovery and Reinvestment Act — will stay intact, according to most industry analysts (including me). However, political agreement doesn’t equal market adoption. So forecasting what 2011 will mean for health information technology requires some deeper analysis of additional issues. For today’s Health Populi, take a look at my annual health IT forecast in California HealthCare Foundation‘s
When with the “Future of Health” happen?
It’s year-end, so the forecasts abound whether we’re talking about trends in technologies, products and services. Gartner says cloud and mobile computing are hot, but managing customer expectations will require heavy lifting On the food front, Epicurious predicts that food halls will be all the rage (think Harrods in London or Takashimaya in Tokyo), Korean cuisine in demand, and sweet potatoes crowned the vegetable of 2011. For colors, Pantone is Queen and they see that honeysuckle (a salmon-pink) is the new black. In health technology, there’s no better list to read than CSC’s The Future of Healthcare: It’s Health, Then Care, which offers up top 10 technologies
The States’ fiscal crisis and health care: a day of reckoning for Medicaid before 2014?
It will be A Day of Reckoning, 60 Minutes, the CBS News weekly program, called it. This is the impending economic collapse of U.S. state economies, caused by over-borrowing, pension accounting, lower tax revenues during the recession, expanding services, and Next to the housing collapse of the past few years, this may be the largest threat to the American economy, according to Meredith Whitney, a Wall Street analyst quoted in the story. Chris Christie, Governor of New Jersey, says this is, “not an income problem, it’s a benefit problem.” When we think benefits and States, we think health care — specifically,
Patients want more informational support from their physicians
At least one-half of U.S. patients do not believe they have the information they need to manage their conditions once they leave the doctor’s office. Furthermore, most people feel their physicians don’t communicate with them enough about specific kinds of information, including online resources, information about prescription drugs and side effects, and diet. These insights come out of a survey conducted by MedTera, a patient education and marketing firm that serves the life sciences and health care industry. Key findings from the study illustrate the chasm between patients and their doctors when it comes to people feeling equipped to manage disease
1 in 2 employers will continue to offer health insurance even if HIEs are competitive in 2014
Just over one-half of U.S. employers plan to maintain their health plans in 2014 even if health insurance exchanges (HIEs) offer competitive priced health plans for individual employee health coverage, according to a survey of 1,400 employers by Willis and Diamond Management & Technology Consultants. 1 in 3 employers is not sure whether they’ll maintain their own health plan or shift employees toward an HIE. The Health Care Reform Survey 2010 measured U.S. employers’ knowledge of the Affordable Care Act (ACA) and its expected impact on employers’ benefits. 9 in 10 employers (88%) believe that ACA will increase the costs of the health plans with
Social networks and life science companies: balancing regulation and risk aversion with opportunity
One in 3 managers in life science companies — including biotech, pharma, medical device and diagnostics firms — have no plans to engage with online social networks, according to a survey conducted by Deloitte. The key reasons for shying away from social networks include lack of guidelines offered by the Food & Drug Administration (FDA), concerns about consumer privacy, and low or uncertain return on investment. On the other hand, 41% of life science execs already use social networks, and another 21% plan to do so. There are many benefits for life science companies in using online social networks, including using them for
A longer road to EMR adoption? CDC and CHIME surveys hint
1 in 2 office-based physicians in the U.S. use any sort of electronic medical record (EMR) or electronic health record (EHR). However, only 10% of doctors have a fully functional EMR or EHR system. This means that the great majority of doctors currently using electronic records are not yet meeting meaningful use criteria as defined by the U.S. Department of Health and Human Services (DHHS). Physicians reported the computerized functions of their electronic records systems as part of the annual Centers for Disease Control‘s (CDC) National Ambulatory Medical Care Survey (NAMCS). The chart illustrates the good news: that every year since 2003, U.S. physicians are
An Rx for improving health care: lessons from Target
Target, fondly known as “Tar-zhay“ in my home, won the Design of the Decade award from the Industrial Designers Society of America for the innovation called ClearRx — a pill bottle. While a pill bottle might seem to be a commoditized sort of item, this bottle was designed to prevent medication mistakes committed by patients who take maintenance medications for chronic conditions. The National Coordinating Council for Medication Error Reporting and Prevention (NCCMERP) defines medication errors as preventable events that can cause or lead to inappropriate medication use or patient harm while the medication is in hands of patients or providers. The Institute of Medicine estimated that
The Decline of the White American Household Health Economy
During the latest economic recession in the U.S., the growth in the number of the health-uninsured was greater for white people and native-born citizens than for others in the nation. At the same time, the erosion of employer-sponsored health insurance continued. The 2007-09 Recession And Health Insurance Coverage, published in Health Affairs in December 2010, analyzes data from the Census Bureau focusing on “health insurance units” in the U.S.: these are defined as nuclear families in the U.S. who can be covered under one insurance policy–the policyholder and his/her family members. The chart incorporates data from the Health Affairs article, as well
Listening in on patient-physician conversations – consumers don’t talk so much about branded drugs
What happens when a company becomes a proverbial fly on the wall in the physician’s exam room as she’s meeting with patients? Real-life insights into what health consumers ask for, and how they converse with doctors — neither of which match up to a pharma marketer’s dream (or business objective) of motivating consumers to ask their physicians to describe specific brands of drugs. Bloomberg/Business Week published a story online on November 4, 2009, which talks about Verilogue, a company that has recorded thousands of conversations between physicians and patients in different U.S. geographies and across a broad range of medical specialties. What Verilogue found through
The social life of pharmaceutical companies
Exactly one year ago, health care companies, online portals (from Google to health advocacy sites), and advertising agencies serving the health industry convened in Washington, DC, to voice their positions to the Food & Drug Administration (FDA) concerning pharmaceutical promotion and social media. It was such a monumental meeting that a tweetstream was initiated at the event that has been ongoing for the past year at #FDASM on Twitter. Why would hundreds of individuals collectively spend thousands of hours airing their arguments, pro and con, on the issue of how pharmaceutical companies promote their products and services online? “The drug industry
Trust in hospitals highest over all health industry groups; pharma flat, and health plans rank lowest
Americans trust their supermarkets and local hospitals more than other industries they deal with. while tobacco and oil companies remain at the bottom of the trust-list for U.S. consumers, health insurance and managed care aren’t much ahead of them. Pharmaceutical companies rank fairly low, with only 11% of U.S. adults seeing them as “honest and trustworthy.” As a result, nearly one-half of Americans would like to see increased regulation on pharma. Over 1 in 3 Americans would like to see managed care and health insurance companies more regulated. The latest Harris Poll has found that oil, pharmaceutical, health insurance and tobacco are
Kids in America have unequal health compared to most of the world’s rich nations
In a nation where ‘no child left behind’ has been a mantra, it’s clear that in the U.S., many children are left behind when it comes to health. UNICEF’s Report Card #9 is out from the Innocenti Research Centre, providing the league table for child well-being in the world’s 24 richest countries. In health inequality — that is, the gap between kids who have ‘average’ well-being in the U.S. and those who fall below — the U.S. ranks #22 among the 24 wealthiest nations in the world. While an educated guess might put U.S. kids’ health inequality below Switzerland, Norway, and Denmark,
Are Influentials less keen on connecting health? Practice Fusion says ‘yes’
I posted here yesterday on Practice Fusion‘s survey on consumers’ views of remote health monitoring, discussing a key finding that older Americans are less keen on the idea than younger people. The company sent me more detailed survey data which I’ve dug into, and discovered a counter-intuitive finding worth exploring: “Influential” people appear less interested in remote health monitoring than the mainstream American. Who are these “Influentials?” GfK Roper, who conducted the study on behalf of Practice Fusion, bases this consumer segment on an index built on political and social activities engaged in over the past year: writing a letter to
Dis-connected health – interest in remote health monitoring falls with age
The majority of Americans generally like the idea of remote home monitoring for health. 3 in 5 adults (62%) across all age groups say communication with doctors via home monitoring devices would improve their health. However, only 35% of people age 65 and over are interested in home health monitoring. Interest in remote home health monitoring decreases with age. The disconnect is that 90% of Americans age 65 and older have at least one chronic health condition, according to the Centers for Disease Control. Practice Fusion commissioned a survey from GfK Roper in November 2010 through the GfK Omnibus survey among 1,008 adults
Social media and health brands – find an advocate in Compliance
Federal Express and Ketchum, the communications firm, have benchmarked best practices in social media and brands and published their findings in Leading Brands and the Modern Social Media Landscape. Interviews with chief communications officers were conducted between August and October 2010. Four key insights were identified in the study for regulated industries, which include health care, financial services, energy, among others: Research the rules regarding disclosure and reporting Manage internal stakeholder expectations and identify internal champions from across the enterprise Establish a business case and ongoing management plan with Legal/Compliance teams In risk-averse cultures, consider focusing social media outreach on a specific
Medicaid, the new-new health plan – is it ready for prime-time?
“The impending Medicaid expansion will be the single biggest change in the program since its inception in 1965,” according to an analysis in the New England Journal of Medicine dated November 24, 2010. The Patient Protection and Affordable Care Act (PPACA, or ACA for short) will newly-insure 32 million Americans through dual strategies of (1) mandating uninsured people to buy into a health plan, via subsidies and health insurance exchanges; and, (2) expanding Medicaid to cover uninsured people with lower incomes. The CBO estimates that each of these tactics will add 16 million, for the total of 32 million people entering insurance plans
Be Thankful: Engage With Grace
Now that the turkey, champagne, stuffing and other glorious carbs have been consumed. the real dessert is whipped cream on the pumpkin pie: the gift of a conversation about Life and Grace. We each have our stories about how a loved one’s life has ended. If we’re lucky, that beloved person had a good death: in sleep, perhaps, or of simply old age with no hospital events or trauma. Then there are the Rest-of-Us who have the stories of long and painful endings. When you’re already in the situation of making tough health decisions, it’s tough, it’s emotional, it’s irrational,
Frugal America and what it means for health care
Trading down is the spending ethos among American consumers in 2010: will shoppers’ frugality persist? That’s the question explored by Strategy& (formerly Booz and Company) in their survey, which begs, Forever Frugal? 2010 U.S. Consumer Survey Confirms Persistent Frugality. The firm points out that while the recession officially ‘ended’ in September 2009, most consumers don’t behave bullish in shopping matters 14 months later. In the post-recession shopping ethos, more consumers have traded down to store brands and generic labels, buying through the value-maximizing lens. “On average, consumers continue to economize everywhere — they are buying fewer discretionary items,” as detailed in the
Luxury goods: a hospital stay in the U.S., a Big Mac in Switzerland
‘Tis the season for luxury goods spending, if you’re lucky: under the tree, you might find a Swiss watch from Baume & Mercier or Piaget; , chocolates boxed from Lindt & Sprüngli; or a Bally-branded handbag. If you have to stay in a hospital in Switzerland, the average cost of one inpatient night would be $617. That same overnight stay in a U.S. hospital would be $3,612 — a luxury good by any standard. The U.S. inpatient stay average cost ranges from a low of $1,595 (about 2.5 times greater than the Swiss rate) and a high of $14,306 (at the 95th percentile). These costs come from
Caregivers use online and social media for long-term care information
Most caregivers involved with home care services would be inclined to dialogue with other caregivers in an online forum or social networking site, according to a survey, How the Web and new social media have influenced the home care decision-making process, from Walker Marketing, Inc. Furthermore, 91% of caregivers would be likely to conduct research after receiving a provider referral by a professional source; while 78% would rely on a physician for recommendations, caregivers ultimately make their own decisions on long-term care providers. Websites are generally considered highly credible by caregivers, and are important sources of information for engaged caregivers on sources
U.S. health citizens are less health-confident and satisfied than their peers overseas
Among all the world’s health citizens, there’s one nation over all that’s most likely to postpone health care due to cost: Americans. The Commonwealth Fund has surveyed the people of 11 nations to ascertain How Health Insurance Design Affects Access To Care And Costs By Income, In Eleven Countries. That’s the title of their analysis in Health Affairs, published online November 18, 2010. The U.S. spends far more per capita on health care than any of these nations, as well as much more as a percentage of gross domestic product (GDP) on health. However, as the chart shows, more money/spending doesn’t
The new pharmaceutical consumer: in search of value and information
While two-thirds of American adults use the internet (including social media) to seek health information, only 11% use a pharmaceutical company website most often. It is intriguing that 2 in 3 adults who seek information about health care online are looking for information on illnesses and conditions from a pharmaceutical company. But the pharma company website isn’t the top-of-mind, go-to place. In fact, 2/3 of health citizens whose households use prescription drugs say their trust in medications is not heavily influenced by advertising by pharmaceutical companies. These insights into the new pharmaceutical consumer come out of The Evolving Consumer and The
Walgreens’ Wellness Wisdom – what it means for pharmacy’s role in health
Two weeks ago at the company’s AnalystDay conference, Greg Wasson, the CEO of Walgreens, told the audience that the pharmacy chain was on a mission to “own well.” In the New York Times magazine dated November 12, 2010, an article titled Fresh Approach talks about Walgreens work in low-income Chicago neighborhoods coupling with greengrocers to bring “food oases” to inner cities. Two weeks ago, I learned that Walgreens is teaming with Orbitz to provide travelers’ health services. Married to an international banker who travels globally, I am pleased to know he can get his esoteric inoculations in local, convenient retail mode. Walgreens’ data found that 25% of
Another bullish forecast for mobile health
In the wake of last week’s mHealth Summit in Washington, DC, there’s yet another bullish forecast on mobile health to consider. The Promise of Mobile Health asks the tagline question: “Bigger than DTC?” Euro RSCG’s Life 4D group, published the paper in November 2010. Survey data in the report followed up its October 2009 digital health survey in September 2010 among 502 American adults. Euro RSCG rightly points out that consumers’ health needs are 24×7: “they take their healthcare needs with them.” The firm believes that the biggest barrier to wider consumer adoption of mobile health is the low penetration of “suitable mobile devices among consumers.” The report’s survey
The biggest consumers of prescription drugs, seniors, need patient-centered medical homes, too
“The use of medications in older patients is arguably the single most important health care intervention in the industrialized world,” Dr. Jerry Avorn asserts in a concise analysis called Medication Use in Older Patients in the October 13, 2010, issue of the Journal of the American Medical Association (JAMA). Since the population over 65 is the biggest consumer of health care services (and thus, driver of costs), and continues to grow, the segment commands the attention of health system stakeholders: policymakers, payers, medical schools, and pharmaceutical drug researchers. Medicare Part D, which covers payment for seniors’ drug costs, put the Federal government in the
Broadband: part of the prescription for people with disabilities
6 in 10 U.S. households connected to the Internet via broadband in 2009, rising from 9% in 2001. In the U.S., the gap in the adoption of broadband between lower-income households and higher-income people is 33% — 61% of people with $25,000 to $50,000 household income connect to the Internet at home via broadband; that proportion is 94% for households with over $100,000 a year. Adoption gaps in broadband persist in the U.S. based on income, urban/rural location, race, education, and level of disability. Differences in socio-economic and geographic characteristics explain much of the broadband adoption gap associated with disability
People with chronic conditions self-ration health care more than healthy people
3 in 4 American workers who receive health insurance at the workplace have been impacted by increasing health care costs. As a result, more are self-rationing health care; this is taking many forms, including delaying visits to the doctor, skipping a recommended visit, and not filling prescriptions written by the doctor. Most concerning is that the 14% drop in the percent of employees trying to take better care of themselves in the past year, according to Employee Perspectives on Health Care: The Affordability Gap, from Towers Watson. As health costs rise, employee satisfaction is falling — this is particularly true
Doctors and social media: the AMA weighs in
At least one-third of American adults use social media for some aspect of health. Most seek health information online, and increasingly via mobile platforms. While many physicians engage in social networks on a peer-to-peer basis in Sermo and Ozmosis, among others, most physicians have avoided social networks where their patients and health citizens interact. The American Medical Association (AMA) released guidelines to help physician members enter the social media fray. There are five areas of recommendations: Protect privacy: using settings to protect personal information and content on social networking sites Monitor internet persona: routinely monitor presence on the internet to ensure that information is accurate
iPhone health apps fast-growing – but chronic care and med adherence still small segments
“If more than 5 billion people in the world have access to mobile phones (not TVs or PCs), then content delivered to or accessed from mobile phones is the best mass media pick for sharing health information,” asserts a report released in November 2010 from MobiHealthNews, The Fastest Growing and Most Successful Health & Medical Apps. Overall, health and medical apps grew by 66%. However, growth rates by categories vary: medication adherence, still a small category, was the single fastest-growing category of iPhone health apps between February and August 2010 growing by 131%, followed by three areas with similarly high growth rates
There is nothing like a Dane – when it comes to health and IT
Virtually every primary care doctor in Denmark uses an electronic medical record. Danish health citizens can access their laboratory results, medication profiles, waiting list information, and other information through a digital signature: over 1 million of 5.5 million Danes have done so. This week, I had the honor of kicking off the online health track at the J. Boye 2010 conference in Aarhus, Denmark. I spent time with an HIT guru from a major Scandinavian university hospital; a member of the Danish public sector HIT organization; marketers from the pharmaceutical industry; an entrepreneur building a portal for the growing private health sector to bring transparency of quality,
Technology is pointless without people – especially in health
Technology without people is pointless, Sara Redin of J. Boye told an audience today at the J. Boye 2010 conference in Aarhus today. I am in the land of LEGO, Denmark, attending the J. Boye 2010 conference. This meeting focuses on the online world – social media, web design, emerging technologies, the internet, and digital strategy. I’m taking part in the online health track, kicking off with a talk on participatory health. Redin told a story that resonated with me on several levels, personal and professional. She recently took her son shopping for his birthday gift, and they made their way to
Impeaching health reform: reflections on the night before 2010 mid-term election results
I find myself in London, England, on November 2, 2010, for a week of business in two European nations that extend universal health care to their citizens: the UK and Denmark. The Hill’s Healthwatch blog writes today that, “House Republicans will bring early vote on repeal of health reform.” Haley Barbour, head of the Republican Governors Association, exclaimed, “I think if [Republicans] don’t fully repeal and replace it, they will make such big changes in it over the next three years that you won’t recognize it.” Here in the UK, the Guardian newspaper published a column opining that, “At a macro level,
EMRs are the sixth thing on doctors’ minds
Improving patient care, reducing practice costs, growing revenues and attracting new patients are top-of-mind for a majority of doctors in the U.S. What about electronic medical records (EMRs)? Not so high on physicians’ priority lists, according to the second annual health IT survey conducted in July 2010 by CompTIA. When it comes to spending on health information technology, group practices told CompTIA they plan to spend more in 2011, whereas solo practices will keep IT spending flat. Among doctors who have already implemented EMRs, they’re looking for faster systems that are easier to use, cost less, and have greater interoperability. While cloud computing
Long-term care costs are rising faster than general health costs in the U.S.
If you thought the percentage of annual medical inflation in the U.S. was high at 3.7% in September 2010, hang on to your wallets: the cost of long-term health care in America is increasing even faster than medical costs every year. Assisted living costs increased 5.2% between 2009 and 2010, and the cost of a private room in a nursing home grew 4.6%. If you live in Alaska, you’re particularly hard hit if you need long-term care: the highest rate for a semi-private nursing home room in that Last Frontier state is $610 for a semi-private room and $687 for a
Using collaborative online tools for collaborative health care reduce costs
“Freeing health data from silos” and fostering collaboration between patients and providers can save costs and improve health quality for employers who sponsor health benefits. The bottom line: employers can benefit from using social media tools for employee health management, according to a report from Healthcare Performance Management in the Era of “Twitter” from the HPM Institute. As employer health care costs continue to annually escalate in the high single or low double digits, benefits managers have focused on tinkering with health plan design: looking into 2011 health plan strategies, employers are planning to implement Another prescription for dealing with runaway
It’s not the media…it’s the social – reflections on health activists online
When four self-described health activists share their personal stories in the same physical (not virtual) room at the same time, in real time, it’s an exponentially moving and learning moment. WEGO Health convened a Socialpalooza event (#socialpalooza on Twitter) this week where an influential handful of health activists met face to face with some people who work in health industries. The result was a fruitful dialogue where both empowered patients and the suppliers who research, develop and market products serving those patients, learned a lot from each other. These Four Musketeers of health activism included Alicia Staley (@stales on Twitter), who passionately shares her hard-won experiences in beating
Is health care a blue or a red brand?
Google is heavily favored by Democrats; Fox News Channel, no surprise, by Republicans. Citizens affiliated with a particular political party favor certain consumer brands, according to YouGov’s BrandIndex survey. For Democrats (the blue folks), favored brands include Sony and Amazon. For Republicans (the red voters), top brands include the History Channel, Fox, and Lowe’s. The Google vs. Fox News Channel rift between the parties is huge: 66% of Democrats rank Google on top; 71% of Republicans rank Fox News #1. Google doesn’t even fall into the Republicans’ top ten brand names, according to Advertising Age. There’s some crossover in brand-loving across the two
The hot trigger of Rx price at the point-of-prescribing
Medical drug benefits meet doctors and their patients via mobile platforms: that’s the prescription for a retail health care experience with the consumer’s checkbook in mind, brought to you by Walgreens pharmacy and Epocrates, the #1 most widely-used mobile drug information source among U.S. physicians. In this offering, Walgreens will channel its discount formulary information through Epocrates’s mobile application. About 300,000 U.S. physicians use the Epocrates drug database for prescription information. These users will be able to use Epocrates to check a Walgreen PSC member’s formulary profile against the prescription drugs the doctor is considering. At that point-of-prescription, the doctor can have a conversation with
The new medical home is….at home
With peoples’ adoption of mobile phones, broadband, and apps for which they pay out-of-pocket, the new person-centered medical home is…the home. Policy wonks can wax lyrically and econometrically spin models about how to bend the health cost curve. But patients are the most under-utilized resource in the U.S. health system, as Dr. Charles Safran testified to Congress in 2004. In 2010, patients are getting more engaged as they DIY more at-home: photograph development, travel planning, stock trades, and home improvement. So health care comes home. A column written by Dr. Steven Landers of the Cleveland Clinic, featured in the October 20th 2010 issue of
Wealth=Health, Gallup-Healthways Index Confirms
Low income is a risk factor for poor health in America, as quantified by the Gallup-Healthways Well-Being Index. While this finding isn’t news on its own, the health disparities between wealthy people (over $90K a year) and those with low incomes (under $24K a year) are growing. The most prevalent disparities between rich vs. poor Americans are for depression, diabetes, and high blood pressure — driven in part by a nearly 50% difference in the proportion of the poor who are obese — 32% vs. 22% of the wealthy. Cancer, too, appears more common in people with lower incomes, based
Mobile health search is on the rise – but not yet at the tipping point
The oracle (and I use the word here in the classic sense) of health internet statistics, Susannah Fox (@susannahfox on Twitter), along with the Pew Internet & American Life Project and the California HealthCare Foundation, find that 17% of mobile phone users look up health information online — and nearly 1 in 3 young adults 18-29 do so, while between 5-6% of people 50 and seek health information via mobile. The Mobile Health 2010 report tells the story. Beneath these macro statistics are the ones shown in the chart: people who have used cell phones to look up health information, which is a larger base
What prescription drug plans and health reform mean for personalized medicine
Prescription drug formularies are getting more complex to drive cost-savings as well as promote adherence to drug regimens, as told by the data in the 2010-2011 Prescription Drug Benefit Cost and Plan Design Report, sponsored by Takeda Pharmaceuticals NA. The average rate of drug cost increases is 6.3%, compared to 4.4% in the 2009-2010 survey — the lowest rate of increase since this survey was launched. A key part of the story of the new value-based benefit design is told by the co-payment differentials for Rx drugs, shown in the chart. Health consumers who have three-tiered prescription drug insurance face an
Another source of health care price/waste: the group purchasing organization?
Contrary to popular health economic wisdom, the group purchasing organization (GPO) raises costs for its constituents — hospitals — according to a study by two respected economists, Robert Litan and Hal Singer. Do Group Purchasing Organizations Achieve the Best Prices for Member Hospitals? An Empirical Analysis of Aftermarket Transactions found that hospitals could have saved, on average, 10 percent between 2001 through 2010 when they purchased medical devices aftermarket, when GPOs supposedly negotiated the best price; and, in 2010, the savings for hospitals was as much as 18 percent for purchases. The researchers analyzed 8,100 transactions from the MEMdata database. The authors recommend changing the incentive-payment
Seniors Are Happy With Rx Plans, Five Years After Part D Begins
Contrary to stereotypes, older people can adapt, learn, and use new products and services. The introduction of Medicare Part D five years ago was an experiment in public policy, with some policymakers fretting about seniors’ ability to navigate a new system. It appears Medicare Part D is a hit, and people are working well with it across gender, age cohorts, incomes (from very low to upper-income strata), educational levels, and especially very sick and disabled people. Among all seniors, 90% have prescription drug coverage. 61% of U.S. adults 65 and over have a Medicare prescription drug plan, 16% are covered by an employer-sponsored
The Other Half Struggles for Health Care in the Great Recession
There are two faces of America in The Great Recession: one is doing pretty well, thank you very much; the other is losing ground, and a lot of it. One Recession, Two Americas from the Pew Research Center is a survey of Americans’ home economics 30 months since the start of the recession which began in December 2007. The recession technically ended in June 2009, according to the National Bureau of Economic Research (NBER). One year after that ‘technical’ end, though, it appears about 1 in 2 Americans haven’t gotten the memo. Some of the Pew’s survey results appear in the chart. See the
Talk to me healthy, baby – Health 2.0 gets personal
Sex, drugs, rock and roll, Victoria’s secret bras manufactured with formaldehyde, motivating kids to move about more, and texting potential sex partners your latest STD test results: the 2010 Health 2.0 Conference in San Francisco was more about real, whole health and the person-patient than about cool new tech. Furthermore, the Health 2.0 Conference turned a lot of preconceptions on their head on October 7 and 8, 2010, in a standing-room–only ballroom at the Hilton Union Square. Who could have predicted that government employees would light the room up with high energy and innovative thinking more than a panel of illustrious
Patients 2.0 – the growing demographic of networked patients
In a ballroom at the Hilton Union Square in San Francisco on October 6, 2010, several hundred people shared ideas, debated, and painted a multi-faceted picture of the NewPatient: the networked patient. The meeting was convened, in “unconference” style, in conjunction between the Health 2.0 Conference and Gilles Frydman, founding father of ACOR, the Association of Cancer Online Resources. Gilles knows a lot about the NewPatient: he’s organized people focused on cancer for over 15 years through his organization, which has helped tens of thousands of health citizens connect to clinical trials, researchers, information, and each other – all seeking to
Finding value-for-money in health – a global epidemic
The $N zillion question – whether translated into Euros, yen, pounds, lira, or pesos – is how to get more quality care and access in national health systems, while curbing health spending. Health costs have increased faster than economic development in nearly all OECD countries in the past 15 years. For the acronym-challenged, the OECD is the Organization of Economic Cooperation and Development – comprised of, generally, the most economically developed nations on Earth. This week, health maestros from OECD nations are meeting to wrestle this intractable challenge. Health costs consume about 9% of OECD countries’ budgets. This proportion of national GDPs
Patients’ use of online health tools will grow–especially for self-diagnosis, prevention, and treatment options
Most patients and doctors alike are currently using some type of online tool in the “understanding, management, and guidance” of health care, according to a survey from IMI Healthcare – Voice of the Market. Virtually all physicians, and 73% of patients, are using some kind of online health tool. Based on the IMI Healthcare survey methodology, these tools include health content sites, used by 57% of patients and 77% of doctors (e.g., WebMD, mayoclinic.com); general search sites (e.g., Wikipedia), used by 48% of patients and 68% of doctors; health association sites (e.g., American Heart Association), used by 19% of patients and
No relief: medical costs will increase by double-digits again in 2011
Medical costs will grow between 10% and 11% in 2011, depending on whether an enrollee is opting for a PPO (11%), a POS (11.2%) or an HMO plan (10.2%). These growth rates are similar to 2010 increases, with the largest percentage growth projected for point-of-service plans from 10.6% in 2010 to 11.2% next year. These cost increases are roughly eight-times inflation in the consumer price index (CPI), gauged at 1.2% in July 2010 for urban consumers. The 2011 Segal Health Plan Cost Trend Survey reflects additional costs the benefits consultants that plan sponsors will incur to comply with the Affordable Care
It’s still the economy for U.S. voters in November, with health reform a distant second
There’s more confusion among U.S. voters than ever about what health reform, the Accountable Care Act (ACA), means. The September 2010 Kaiser Health Tracking Poll reveals an electorate that’s not only confused, but quite split in their support — with those who oppose the law even stronger against it than the pro’s support it. The Kaiser Family Foundation (KFF) survey found that the percentage of ACA proponents actually increased by 4 percentage points between August and September, from 45% to 49%. 41% of registered voters are “unfavorable,” and 10% still have no opinion about the law. When it comes to
ePatients: a connected, collaborative, creating community
The ePatient Connections (ePC) conference convened this week in the City of Brotherly Love, my town, Philadelphia. And indeed, the eHealth love did flow between health citizens and organizations that seek to serve them: technology developers and health providers, alike. My flying fingers recorded nearly fifty pages of notes, and these don’t even include two tracks’ worth of presentations — social networks in health and health games — because I was the emcee for mobile health track. However, this gave me the opportunity to get to know the 11 mHealth presenters and their organizations up-close-and-personal and to brainstorm with track attendees
Health is a growing business for Nestlé
Their website now talks about it being the “Nutrition, Health and Wellness Company.” Most of us still think of it as the biggest food company in the world. It’s spending one-half billion dollars to expand in health. Nestlé, which brings baby food, bottled water, bars of chocolate and breakfast cereal to kitchen tables is now bringing us Health. The new group will be known as Nestlé Health Science. The company’s existing health business is already valued at about $1.6 billion. “The combination of health economics, changing demographics and advances in health science show that our existing health care systems, which focus on treating
Blondie and Dagwood on the health economy
People in the U.S. covered by employer-sponsored health insurance assess their health insurance choices with the help of their human resource departments. Here, Blondie and Dagwood are having a discussion about three alternatives: A low cost plan A higher cost plan with better coverage A high-deductible health plan for doctors who are outside of the plan’s network. Dagwood’s solution? “Stay healthy.” Would that it were so easy! Evaluating health insurance options is no simple task, even for the savviest, Consumer Reports-reading consumers. Health citizens who want to engage as health care consumers look for trusted sources on how to make rational
More Americans Covered by Government Health Programs As Employers’ Coverage Drops
In 2010, fewer Americans are receiving health coverage from employers. At the same time, more health citizens are being covered by government programs, including Medicaid, Medicare, military and veterans’ benefits. The proportion of people on government health insurance rolls increased from 22.5% in January 2008 to 25.4% in August 2010. This represents an increase of about 13%. The proportion of Americans covered by employers fell from 50% to 45.5%, a 9% decline. Thus, the number of U.S. health citizens getting absorbed into government-sponsored health programs is growing faster than the loss in the ranks of people covered by private sector health insurance. Data
Service First, But Cost Increasingly Drives Consumers’ Pharmacy Satisfaction
Cost-competitiveness is driving overall consumer satisfaction with pharmacies in 2010, 2.5 times the importance that cost had in 2009. But even so, customer service and convenience still trump price in the pharmacy. For brick-and-mortar pharmacies, the key factors driving consumer satisfaction are: Prescription order and pick-up process (convenience) The condition of the store Cost competitiveness Non-pharmacist staff The pharmacist. In 2010, cost competitiveness accounts for 24% of overall satisfaction among brick-and-mortar Rx shoppers; that number was 9% in 2009. The retail pharmacy chains garnering highest satisfaction nationally are the Good Neighbor Pharmacy, Health Mart, and The Medicine Shoppe Pharmacy, all awarded
Cause branding permeates all industries, including health
8 in 10 people want companies to help them make changes to their own behavior, including getting more physical activity, eating healthier, and reducing their impact on the environment, according to the 2010 Cone Cause Evolution Study. Even more moms — 9 in 10 — are looking for this kind of support from companies with which they do business. Health is top-of-mind when it comes to cause marketing. 8 in 10 people think that companies should support health and disease. Cone’s study shows that cause marketing hasn’t just gone mainstream: it’s been absorbed into shoppers’ consciousness and figures into personal spending
Health and tax breaks in the U.S. – a global perspective
The U.S. has among the lowest tax-to-GDP ratios in the developed world, including state and local taxes. Only Mexico, Turkey and Korea have lower tax-to-GDP ratios among OECD members, at somewhere between 20 and 28%. The Organization for Economic Cooperation and Development (OECD) believes that U.S. tax rates are, in fact, too low and, even with modest tweaks upward, “would still keep the overall tax burden at a relatively moderate level and not impose excessive costs,” OECD states in its Economic Survey of the U.S., released today. “Tax breaks have grown significantly since the major tax reform of 1986,” the report notes, and
Eroding confidence in the U.S. health system, and more self-rationing
4 in 5 U.S. health citizens are trying to take better care of ourselves in light of increasing health care costs. A growing number of people are also talking with doctors about treatment options and costs, and searching for cheaper health insurance and less expensive providers. One-quarter of people didn’t fill or skipped doses of prescribed medications in response to increased costs, the same proportion as in 2009. The 2010 Health Confidence Survey from EBRI shows an eroding sense of faith in the American health system, with people expecting challenges for accessing health services and paying for health care in the future.





I was grateful to be Jasmine's first conversation-guest on her new podcast,
Jane joined host Dr. Geeta "Dr. G" Nayyar and colleagues to brainstorm the value of vaccines for public and individual health in this challenging environment for health literacy, health politics, and health citizen grievance.